24 hour Service £10.00 (Delivery Monday to Friday only)
48 hour Service £6.00 (Delivery Monday to Friday only)
Small Items will be sent by Royal Mail, charges will be from £1.95 dependent upon size and weight. Delivery times may vary from 1-7 days following dispatch dependent on delivery location.
Orders will be dispatched the same day (where all items are in stock) for orders placed before 14:00 Mon-Fri (excluding public holidays).
Orders placed over the weekend or after 14:00 weekdays will normally be dispatched the next working day (Mon-Fri excluding public holidays).
Orders placed on a Friday will be delivered the next working day (Mon excluding public holidays)
We cannot offer guarantees of dispatch.
We do not currently deliver overseas.
We offer a refund to customers if they return goods within 14 days of receiving them providing the item has not been used and is returned in its original packaging. A copy of the invoice note or proof of purchase must be included. Returns for unwanted items will exclude any postal costs incurred, which are the customers responsibility. We recommend you use recorded delivery or a traceable service when returning goods to us.
We will refund the customer within 14 days of receiving the goods back.
Please examine the goods on delivery in case they are damaged, missing, wrongly supplied or faulty. If you inform us by email or telephone within 30 days of receipt of delivery that the goods were delivered damaged or faulty and then return the goods for our inspection, we will refund return postage and replacement at our expense. You may inform us by using any of the contact details below. Please ensure that the original packaging is kept for examination.
When you shop with us, our secure server encrypts all of your personal information, including name, address and credit card information. We use SagePay which are an industry leader in secure internet transactions. SagePay are used by thousands of other UK businesses for transaction security.
All transaction information passed between our website and the SagePay Payment System is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and all messages from SagePay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to SagePay can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Once on the SagePay system, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data they hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.
SagePay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
No individuals within our company or SagePay are able to decrypt transaction information or cardholder data. Their systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your card information is secure even from their own employees because the systems never display the full card numbers, even on administration screens.
We use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keep your information safe. We will never actually see your bank or credit card details, they are passed in a highly secure way directly to PayPal for processing. Industry-leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visit www.paypal.co.uk